★★★★★

As a repeat customer of Panda Exteriors, I can confidently say they continue to impress. Our recent project to upgrade the flat roof on our historic home was an outstanding experience, largely due to our project manager, Eric Kibler. What truly set him apart was his unwavering commitment to communication and follow-through. We faced some inevitable weather-related delays, but Eric was always proactive, keeping me in the loop and managing expectations and timelines perfectly. When it came to the day of installation, he kept his word, and the crew arrived exactly as scheduled. Eric's dedication didn't stop there. He was personally on-site for the entire two-day installation, overseeing every detail. His presence ensured the project went smoothly and that the final result was a high-quality, professional finish. It's this level of professionalism and personal care that makes me a happy repeat customer. I wouldn't hesitate to recommend Panda Exteriors, and especially Eric, to anyone in need of their services.

Omari Sefu

★★★★★

My wife and I had an awesome experience with Panda Exteriors! Sheraton Gbeen helped us with our insurance claim and was a breath of fresh air throughout the entire process. The work crew did a great job putting on the new roof, in and out in one day. They also did a thorough job cleaning up at the end of installation. Everyone at Panda Exteriors, including Spencer, Kevin and Sasha, were extremely helpful. Would highly recommend them!!

Rory Obrien

★★★★★

Panda Exteriors was great to work with. They helped out through the entire process including filing the claim. They were very communicative. Santi Hancock was fantastic and explained everything before, during and after. They came out while our adjuster was here and supported us through the claim to ensure we ended with the best result. The team at Panda got us schedule, told us what to expect with the delivery of materials, and arrived on time as stated. The team moved quickly and efficiently to remove and replace the roof. The team was thorough in their cleanup and made sure they left the property as they had found it. Great experience from beginning to end! Santi Hancock is fantastic and the team at Panda is excellent with regards to communication, whether it be texts, calls or use of the App!

Shawn Miscioscia

★★★★★

This is my first insurance claim after finding a ceiling leak. A realtor friend recommended Mack Kaswell at Panda Exterior. He reached out quickly, inspected the roof, and told me that insurance would cover it. Mack was outstanding: super responsive, patient, and guided me through every step, answering all questions and easing my concerns. He made the process painless! It took about about 2 months from contract to installlation. Onsite manager Chris Ayana was hard to reach and gave some inaccurate info (e.g. said crew would return next day, but they actually finished late during the installation day; also shingles were sealed in cold weather). An inspector from Panda Exterior later found many unsealed shingles, and they promptly sent a crew to fix it. Overall, a positive experience. The roof looks great, issues were fixed quickly, and we got the 50- year GAF Golden Pledge warranty in 2 weeks after the installation. Highly recommend Panda Exterior, especially Mack!

Oliver Ou

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