SIMPLY REMARKABLE
I don’t often have the opportunity in these interesting and challenging times to write such a review. So, I will take full advantage of this opportunity. I live in a Penthouse in Bethesda, MD. I had the good fortune to be recommended to Panda Exteriors. However, my friend expressly referred to Tommy Hall (Field Operations Manager ) and his assistants (Osvin, Andy, and Edras). I have a rather large balcony that requires roof and decking repairs. Tommy is an excellent asset to his organization. Tommy has given great insight to his assistants concerning procedures, work ethic, and extra care with items in the house and balcony. Before the work, Tommy provided me with precise, accurate, informative, and necessary info about the job. He answered every single question that I had and, more importantly, communicated in detail what and why specific procedures would be implemented. His staff worked very cleanly, were extremely polite, and went the extra mile to ensure everything was handled carefully. We had white carpeting leading to the balcony, and they ensured every inch was covered with plastic. My wife had over 25 delicate plants that were handled with extreme caution. I am 77 years old and still work because I love what I do, although I have cut back to 35 - 40 or so hours compared to the 60- 70 hours I used to work. Tommy, it is quite evident, also loves what he does. Tommy and his staff are incredible. He is highly knowledgeable and, more importantly, (SEE BELOW)
